Returns & Exchanges

At SkyBound®, we stand behind the quality of our premium trampolines and outdoor gear with a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, we are here to help you process a return or exchange quickly and easily.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Shipping Label

  Once your request is approved, we will email you a prepaid shipping label and a Return Authorization form to include inside the box.

• 3.
  Pack Your Gear

  Carefully pack the items in their original packaging, ensuring all safety pads, springs, and hardware are included to avoid restocking fees.

• 4.
  Receive Your Refund

  After our warehouse team inspects your returned equipment, we will issue a full refund to your original payment method within 5-7 business days.