Frequently Asked Questions
Everything you need to know about your SkyBound® gear and orders.
What is the standard shipping time for SkyBound® equipment?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the continental United States.
Does SkyBound® offer a warranty on sports gear?
Yes, we stand by our quality. All premium equipment comes with a 1-year limited warranty covering manufacturing defects and structural integrity under normal use.
What is your return policy for unused items?
We offer a 30-day hassle-free return policy. Items must be in their original packaging, unused, and in resalable condition to qualify for a full refund.
Are SkyBound® products safety tested?
Safety is our top priority. All our sports and rebound equipment undergo rigorous ASTM safety testing and meet or exceed all industry standards for impact and durability.
Do you offer international shipping?
Currently, we ship directly to the United States and Canada. For other international inquiries, please contact our support team to discuss freight forwarding options.
How can I track my order status?
Once your order ships, you will receive an automated email with a tracking link. You can also log into your SkyBound® account to view real-time updates on your delivery.